Shipping policy

Order Processing Times

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer $10 flat rate shipping to all locations within Australia via Australia Post.

Local delivery

Free local delivery is available for all orders within the following Melbourne post codes: 3204, 3182, 3183, 3184, 3185, 3186, 3187, 3161, 3162, 3163, 3165, 3166, 3167.

Deliveries may be made between 9am to 9pm, 7 days a week. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

International Shipping

We do not offer international shipping at this stage.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available. 

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at hello@wickedsundayco.com.au with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Our refund policy can be found here

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@wickedsundayco.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@wickedsundayco.com.au.